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Feedback from people we have helped

We're obsessed with customer service at European Claims Centre and we're always delighted to receive "thank you" letters and feedback from the people we help.

To find out your options for releasing yourself from your own Timeshare problems and potentially recovering money, please complete the form now.

"Great result Diamond ownership/points relinquished after approximately 16 weeks. A great weight lifted from our shoulders as now being retired we could not afford this years Management fees."

MR & MRS W - Orange Lake

"The service was excellent, we were kept informed regarding the status of the case every step of the way.  Very helpful and knowledgeable if we needed to contact them.  Extremely prompt with their responses to any queries.  100% satisfied with every part of the service including the outcome.  We would definitely recommend anyone to contact them to relinquish their timeshare agreements."

MR & MRS C - White Sands Club

"I must admit to being sceptical after previously trying to get out of my timeshare contract myself. It was the best decision I made to use this professional service as I am now free from what I considered a very difficult timeshare contract. I can honestly say I am over the moon with the service provided and the helpful manner of all the staff involved. From the day I started I was treated with honest feedback and integrity from the staff. I would have absolutely no hesitation in recommending this service to timeshare owners who wish to be free of their contracts."

MR & MRS H - Airtours Beach Club

"We would like to thank you for the relinquishing of our membership with Diamond Resorts and resolving this matter on our behalf. As we were kept informed during the process, we know that the legal department have put a lot of effort into dealing with our case and have succeeded to surrender our membership. We are so very relieved to know that we will no longer be put through any further stress and anxiety - all of which has taken a great toll on our lives and our health."

MR & MRS T - Diamond Resorts

Now please call us on 0800 6101 512 or complete short enquiry form and take your first step on the way to freedom from Timeshare... before you know it, you could be writing your own recommendation for us!

Latest News

Another Salina Wharf Successful Claim

Published October 18, 2017

Due to breach of contract, our client was awarded £3,600 by Yorkshire Bank.

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Spanish Court Victory Against Royal Park Albatros

Published October 9, 2017

We are pleased to announce another victory in the Spanish courts, this time the case was against Explotacion Hotelera P.A. S.A. the company behind Royal Park Albatros.

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Victory Against CLC

Published October 2, 2017

Club la Costa is paying out once again after our legal team won another case on behalf of our client

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Dyserth Falls finance claim win

Published September 14, 2017

Following the closure of Dyserth falls, M1 Legal filed a financial claim against the resort on behalf of its clients. This was initially rejected last year on the grounds of insufficient evidence. However, further evidence was sought and due to a new piece being submitted, the bank has finally agreed to a payout of £5,880 to the client.

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TATOC is in Administration

Published May 03, 2017

Today we were informed that TATOC the “Timeshare Association for Timeshare Owners and Committees” which according to their own website claims to be “the largest consumer-representative body for timeshare owners in Europe” has gone into Administration.

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Exclusive Club - Malta

Published November 09, 2016

We are pleased to report a successful win on a claim for one of our clients against Exclusive Club in Malta. Our client was misrepresented at the point of sale and the result of the claim was...

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Madeira Regency Palace - Portugal

Published November 09, 2016

We have achieved another successful claim against Madeira Regency Palace. Due to the closure of the Resort, we were able to claim back the cost of our client’s timeshare...

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MacDonald Jurisdiction Victory

Published October 31, 2016

Our Legal Team recently won a dispute over the jurisdiction of a timeshare contract. The contract in question had a clause in the adjoining appendix notes to the contract, which stated that...

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Silverpoint Claim

Published October 31, 2016

Our Legal Team enjoyed another success recently against Silverpoint Resorts. Our client was actually sold shares in a company for which he should have gone to a Notary Public as required when...

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Alia Club Resort – Legal Relinquishment

Published October 31, 2016

Our Legal Team had a relinquishment success recently when a Resort in Greece refused to take back the timeshare week of one of our clients. Thanks to the pressure applied by our lawyers who pointed out the bad practices of the Resort and...

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Successful Finance Claim Against FNTC Solana Club

Published October 28, 2016

We are happy to announce a success finance claim against FNTC Solana Club, with Halifax awarding a full refund to our client plus...

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Finance Claim Negotiations – Madeira Regency Palace.

Published October 31, 2016

We are currently negotiating with a finance company to help one of our clients win the maximum pay out possible for the Breach of Contract he suffered when his timeshare resort closed...

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VICTORY AGAINST H10 PREMIUM VACATIONS

Published June 30, 2016

We are pleased to report that we have just assisted one of our clients to secure a settlement in relation to their timeshare purchase with H10 Premium Vacations.

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Successful claim against Macdonald Resorts

Published April 27, 2016

We submitted a claim in the Spanish Court against Macdonald Resorts Spain S.A. Leila Playa Club for the nullity of the purchase contracts signed in 2003 and 2008 on the grounds of breach of the Spanish Timeshare Law 42/1998, as the Resort did not comply with their statutory duties of...

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